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Why can’t I edit, void, or delete an invoice?

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Why can’t I edit, void, or delete an invoice?

Sep 16, 2022

Once an invoice has been submitted, it cannot be changed in any way. This ensures invoice processing integrity. However, you still have the option to create a new credit memo that credits the customer for the original value, and then create a new invoice.

Note: Tronox uses compliant invoicing, which means we can only reject invoices but not void them.

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